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In the
early 1980s,
Jerry Rydell
worked as a state of Michigan co-manager for
Homelife Insurance Company, now known as Phoenix Homelife. As an
investment advisor, he was deeply dissatisfied with the broker/dealer
alternatives then available. And so in 1983, he made the decision to
establish Sigma Financial Corporation as a way of creating the services
he had been seeking.
The
following year, he founded Sigma Planning Corporation (SPC) to function
as an SEC-registered investment advisor. Originally intended as a means
of providing Sigma representatives with fee-based planning
opportunities, the firm currently offers numerous money management
services, allowing reps to compete effectively in the rapidly growing
fee-based money management business.
The Early
Years
Sigma
Financial Corporation immediately attracted a small group of
representatives, all of whom had been affiliated with Homelife.
Gradually, they were joined by other professionals who had become
acquainted with Jerry through his longtime activities in the local CLU
and CFP chapters. Initially, Sigma emphasized fee-based financial
planning and required that all representatives be Registered Investment
Advisors, a mandate that was later eliminated.
A
Reputation for Service
Sigma Financial Corporation continued its steady, controlled growth
into the 1990s. By then, the firm was becoming well known for the
“high-touch, high-quality personal service” it offered associates.
This perception was reinforced in 1991, when Sigma won the Broker-Dealer
of the Year Award, presented by the Dow Jones Investment Advisor
Magazine. Based on a fax poll of reps, the award—combined with
the firm’s newly launched advertising campaign—generated tremendous
interest and attention within the industry. Before the decade was out,
Sigma had garnered six separate Broker-Dealer of the Year awards, a
tribute to its service-focused philosophy.
Today,
high-level service and support remain a priority for Sigma, a fact
demonstrated most recently by the roll-out of “Systems for Success.”
This A-to-Z tool for practice management is designed to help reps thrive
and prosper in today’s difficult marketing environment.
An
Unswerving Focus on Reps
In 1995,
Sigma launched an initiative to help registered representatives double
their production in three years. To support its organization-wide
campaign, the firm began conducting a variety of educational programs on
a broad range of topics. Not surprisingly, this effort bolstered the
company’s status even further. As a result, Sigma not only expanded its
network of associates but also tripled the average production of its rep
force during the 1990s.
In 1998, determined to improve the level of customer service for
reps using brokerage accounts, Sigma set out to find a clearing
firm that could meet its highest expectations. Following an
exhaustive search, the firm made its choice and, in 1999, began
clearing its trades through First Clearing. Based in Richmond,
Virginia, First Clearing provides both outstanding service in
the southern-hospitality mode as well as unsurpassed,
technology-driven information services. As just one example,
the InfoMax web site contains over 80,000 pages of research and
marketing tools—everything a rep needs to conduct business.
Succeeding as an Independent
Sigma Financial Corporation is one of the few--and last--truly
independent firms within an industry characterized by
mergers, acquisitions and mega-corporations. Over the years, Sigma has
steadfastly rejected acquisition offers, preferring to remain autonomous
and self-directed.
In
September of 2001, the firm announced that it had entered into a joint
venture with Midland National Life Insurance to form a captive
broker-dealer (Sammons Securities) that would service the agent force
of Midland National Life. This alliance enabled Sigma to leverage its
back office operations and, in so doing, achieve a competitive economy
of scale while maintaining its independence.
Community
Outreach
In
addition to serving its registered representatives—who now number over
500--Sigma has made a strong commitment to corporate citizenship. Each
year since 1997, the firm has supported a major charitable event in the
community. Past efforts have included building a house through Habitat
for Humanity, sponsoring the Wyland Foundation’s Ocean Challenge in 1998
and 1999, and hosting annual golf outings to benefit Big Brothers/Big
Sisters and to support research on multiple sclerosis.
Looking to
the Future
Sigma began its 20th year with approximately 500 representatives, plus
another 600 “shared” reps through its affiliation with Sammons
Securities. In coming years, associates can expect the firm to
pursue the same strategy that has enabled it to succeed in good times
and bad—a strategy that calls for a combination of careful planning,
steady and controlled growth, solid alliances, and a continuing focus on service
and support.
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